This guide takes you step-by-step through the process of setting up a new email account in Outlook 2016 or Outlook for Office 365.
2. Select File on the top left menu bar
3. Select the Add Account button in the middle of the screen
4. Enter your details on the Auto Account Set-up screen > Next
5. The following warning messages may appear > Allow
6. Choose > Yes
7. Outlook will now automatically configure your account as an IMAP account with all the correct settings. Done
Manual Account Setup
1. Launch Outlook, choose File > Account Settings > Add Account (as above)
2. Choose Manual Setup or additional server types > Next
3. POP or IMAP > Next
4. Enter all the relevant details (POP or IMAP) and then select the More Settings… button.
- Outlook will auto-fill your User Name – please ensure you fill in your entire email address as the username
- For new hosting accounts, use the IP address instead of the Incoming & Outgoing mail servers
Check Outgoing Server settings
5. Select the Outgoing Server tab
- Ensure that the My outgoing server (SMTP) requires authentication checkbox is ticked
- Ensure that you have selected Use same settings as my incoming mail server
Check Advanced SMTP settings
6. Select the Advanced tab and ensure that your settings are as below for either IMAP or POP:IMAP port settings
- Incoming 143, outgoing 587
- Not ticked: This server requires an encrypted connection (SSL)
- Use the following type of encrypted connection is None
POP port settings
- Incoming 110, outgoing 587
- Not ticked: This server requires an encrypted connection (SSL)
- Use the following type of encrypted connection is None
7. Click OK and then Next.
8. Let the test complete and then click Close
Done! > Finish
